Shipping & Returns
Shipping Policy
1. All orders will be processed and shipped within 7-14 business days.
2. For international orders, shipping costs will be calculated at checkout.
3. Once your order has shipped, you will receive a tracking number via email to monitor the delivery.
Return & Exchange Policy
FOR DOMESTIC ORDERS
1.If you are not satisfied with your purchase(earrings returns not accepted), you can return it within 7 days of receiving your order for a full refund.
FOR INTERNATIONAL ORDERS
1.We strictly would not accept returns due to change of mind.
2. Items must be in their original condition with tags attached.
3. Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect.
4. Refunds will be issued within 5-7 business days of receiving your return.
5. For any further questions or concerns, please contact our customer service team at hellotubbynco@gmail.com